Thank you for selecting Deviravo for your architectural drainage and specialized bath hardware needs. We are dedicated to providing clear, professional support tailored to homeowners, interior designers, architects, and contractors. Whether you require precise dimensional specifications, material details, guidance on integrating our products into your projects, or updates on your order status, we are here to assist. We highly value your professional feedback, as it helps us continuously refine our catalog and services.
Fast-Track Resolution
To ensure the most efficient resolution for existing orders, please ensure you include your Order Number in the subject line or body of your correspondence. Providing this information upfront allows us to quickly locate your details and provide an accurate, timely response.
Contact Channels
We are committed to addressing your inquiries promptly and aim to respond to all emails within 1-2 business days.
Our standard operating hours are Monday through Friday, 9:00 AM – 5:00 PM (MST – Arizona Standard Time).
Please note that we are closed on Saturdays and Sundays, as well as during all major Federal and public holidays. Inquiries received outside of our standard operating hours will be addressed on the following business day.
Returns & Exchanges Notice
Important Notice: Due to the specific technical and structural nature of architectural hardware, please do not return any items to the original shipping address without contacting us first. You must contact us via our support email to request authorization and receive proper return instructions. Unauthorized or blind returns will not be accepted. We encourage you to review our comprehensive Refund Policy for detailed conditions and requirements.
Send Us a Message
Alternatively, you may use the contact form provided below to send us a direct message. Please fill out all required fields with accurate information, and we will get back to you as soon as possible.
